Whether you are new to fuel oil delivery or have requested it before, there are a few things Pinstripe Fuel Oil asks our customers to do before the fuel oil delivery truck arrives. By following this simple checklist, our customers will ensure their oil delivery is delivered in a safe and timely manner.
Pinstripe Fuel Oil’s Fuel Oil Delivery Checklist
1. Check Oil Tank Levels
When requesting a fuel oil delivery, it is best to note the tank level as Pinstripe Fuel Oil requires a 100- gallon minimum for delivery. For a standard 275-gallon oil tank, an ideal time to order heating oil would be between ¼ and 3/8 of a tank.
This would ensure that 100 gallons could fit in the tank while allowing the dispatch department enough time for delivery where you are not at risk of running out of oil.
2. Check the Oil Tank
As the owner of a fuel oil tank, it is best to be pro-active and perform regular tank checks in order to handle any noticeable problem areas before they become bigger issues.
A basic tank check should note any large rust or wet spots, cracks, drips around filers, valves, or other fittings. If any of the above is observed, a call to a heating and service repair company may be required.
3. Clear Driveways
We kindly request that your driveway be clear of any ice and snow on your requested fuel oil delivery day. This request ensures our large delivery trucks can maneuver safely on your property.
Please keep in mind due to our size, our fuel oil delivery trucks require at least a 9-foot-wide plowed driveway to deliver your heating oil safely.
4. Ensure Access
Whether your oil tank is outside or inside, please ensure our fuel oil delivery drivers have easy access to your oil tank to prevent any delivery delays.
5. Keep Gates Unlocked
If access to your tank requires our service personnel to enter through a gate, please make sure it is unlocked on delivery day- or make sure someone is home to help facilitate access to your tank fill up location.
6. Keep Pets In a Safe Place
We want to deliver your heating oil, but we want to do it safely for both our drivers and your pets. Please be sure your pets are secured on delivery day.
7. Be Reachable
Make sure an adult is accessible on delivery day, preferably by cell phone or in person; if something unexpected happens that needs your immediate attention, our delivery team will need to contact you.